Frequently Asked Questions
Your guide to luxury fragrances and seamless shopping at Perfume Network India.
Are the perfumes sold on your website 100% authentic?
Yes, absolutely. We source our fragrances directly from authorized distributors and brand owners to ensure that every bottle delivered to you is 100% genuine and original.
How long does shipping take within India?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days. Major metro cities often receive their orders sooner.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can select this option at the checkout page, though a nominal convenience fee may apply for COD orders.
Can I return a perfume if I don't like the scent?
Due to the hygiene and personal care nature of fragrances, we cannot accept returns once the cellophane wrap or original seal has been opened. We recommend trying a tester or discovery set if you are unsure of a scent.
What should I do if my bottle arrives damaged?
If your product arrives leaked or damaged, please contact our support team within 24 hours of delivery with photos and an unboxing video. We will arrange a replacement or refund immediately.
How should I store my perfumes to ensure they last longer?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a closet or drawer.